FAQ

Don’t see your question? Get in touch via our support portal

Is Spirit Radio a registered Charity?

Spirit Radio is a Not For Profit organisation and has charitable status (CHY 17448). Our board of directors are unpaid and represent a broad spectrum of the Christian community. Spirit Radio is a ‘Company Limited by Guarantee Without A Share’. (There are no shareholders) (Company Number 428029).

What the best way to get in contact with Spirit Radio?

Fill in our contact us form.

What frequency does Spirit Radio broadcast on?

Spirit Radio is currently broadcasting in Ireland on FM:
Dublin: 89.9 | Limerick: 89.8 | Galway: 91.7 | Cork:90.9 | Waterford: 90.1
and on AM: 549MW nationally.

I am having trouble listening online, please help?

Unfortunately, due to rights issues, Spirit Radio may not be available outside of the Republic of Ireland or the UK.
If you’re listening online from within the Republic of Ireland or UK please follow the guidance listed below. If you still need help please reach-out to us via [email protected]

Can I use the Opera browser to listen online?

Spirit Radio Listen Live is compatable with the latest version of Opera (v85.x)
Other browsers supported:
Microsoft Edge (Windows/MacOs)
Firefox / Chrome(Windows/MacOs/Linux)
Safari (Mac OSX)

How to listen on Google Home?

To listen on your google smart speaker just say:

“Ok google talk to Spirit Radio”
or
“Ok Google, Ask Spirit Radio to play”

If you get an error, you need to change your language assistant settings to UK or USA English in your google home app where you set up your smart speaker. English Ireland is NOT available on these devices. See Google page for assistance.

How to listen on Alexa?

Enable our Alexa Skill, just say,

“Alexa, Enable Spirit Radio”

To play Spirit Radio just say, “Alexa, play Spirit Radio” or ask “Alexa, ask Spirit Radio what’s playing”

How can I listen online?

Listen via our pop-up player here

I click “Listen Online” but nothing happens.

You may have a pop-up or ad blocker program installed on your computer that is preventing the listen online player from displaying. While many types of pop-up blockers are available on the Internet, most are located within a toolbar and may appear at the top of your browser. Disable your pop-up blocker or instruct it to “allow pop-ups from www.spiritradio.ie”

How do I download your mobile app?

For iPhone you can get our app by searching for it the Apple App Store

For Android users, download our app from the Google Play Store

I set up the listen online player to use Windows Media Player but my player gets stuck on “Connecting” or “Ready” and I don’t hear any sound.

The Internet connection you’re using to listen online is not allowing a commonly used streaming protocol called RTSP. Windows Media Player can easily be configured to bypass the RTSP protocol and use another common protocol called HTTP. To do this, within the Windows Media Player program on your computer, go to the Tools menu and select Options. Then click on the Network Tab and make sure only HTTP is checked. Press OK.

I want to listen online but it isn’t working. Do you have any suggestions?

Have you checked our Frequently Asked Questions options? If you’re still having problems, contact us and include details of the issue you are trying to resolve.
If you are just getting started, click the Listen Live button at the top of the screen and our player will launch.
If you are having further problems, try clearing your cache and cookies on your browser. You can delete your cookies by clicking “Tools” in your browser window and selecting “Delete Browsing History.”
Make sure your cookies are checked and then click “Delete.”
This area can also be accessed in the “Tools” menu under “Internet Options.”
There is a section devoted to “Browsing History.”
Warning: By deleting your cookies, you will delete any previously stored information. (passwords, personal information, auto-filled forms).

I can listen online but it stops frequently. Can this be fixed?

This is one of the more common issues seen on the Internet. You may be experiencing interruptions on your Internet connection. This causes the listen online player to re-buffer. If the problem persists, click setup on the listen online player and choose low quality. If that doesn’t resolve the issue, contact us.

I click “Listen Online” but don’t hear sound or hear distorted sound.

Check your speaker and/or headphones connections.
If using speakers, check to make sure the speakers are on.
Check the sound settings on your computer to insure your speakers and/or headphones are not muted.

Can I still listen with Windows Media Player or other local player on my computer?

Yes. From the icons below, right-click the media player you want on your PC/Mac to download a playlist file which you can then open with your desired player.

I am listening online through TuneIn but the stream keeps repeating itself ?

This usually happens because your device has cached previous audio, to fix this switch to a different station and then switch back to Spirit Radio. If this doesn’t fix first try restarting your phone or app.

If the issue persists please get in touch with us via [email protected]

How can I donate to the radio station?

We really appreciate any donation. You can make a donation to the radio station by clicking on our donate page here.

Do you have any voluntary roles available? I would love to help out.

Yes, we are always looking for committed volunteers to help run the station. Radio experience is preferred but not essential. To find out more and contact us, click here.

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